Privacy Policy - FrameX

1. Information We Collect:

1.1. Personal Information:
When you use our services, we may collect personal information such as your name, contact details, and billing information.

1.2. Images:
Images uploaded for printing are stored temporarily on our secure servers. However, we do not permanently retain these images, and they are deleted from our servers after the printing process is complete.

2. Use of Your Information:

2.1. Printing Services:
The primary purpose of collecting your information is to provide you with our photo printing services.

2.2. Customer Communication:
We may use your contact information to communicate with you regarding your order, provide updates, and address any inquiries.

3. Data Security:

3.1. Secure Storage:
Images are stored on our secure servers, and access is restricted to authorized personnel only.

3.2. Access Control:
Our secure server can only be accessed using valid application credentials, ensuring that only customers and authorized personnel can retrieve and view uploaded images.

4. Information Sharing:

4.1. No Public Sharing:
We do not share your personal information or images publicly without your explicit permission.

4.2. Third-Party Service Providers:
In some cases, we may engage third-party service providers to assist us in providing our services. However, these providers are contractually obligated to maintain the confidentiality and security of your information.

5. Data Retention:

5.1. Temporary Storage:
Images are retained on our servers only for the duration necessary to complete the printing process. Once printing is complete, the images are promptly deleted from the servers.

6. Changes to This Privacy Policy:

6.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

7. Contact Us:

If you have any questions or concerns regarding our privacy practices, please contact us at support@framex.pk